Minimum Order Quantity
Rocky Mountain Twist has a minimum order amount of $100.00.
Pricing
Quotations are valid for 30 days from the date of quote unless otherwise noted. Typographical errors are subject to correction. Terms are 1% net 10, net 30, unless otherwise agreed to in writing.
Delivery
FedEx or upon request UPS will deliver your order via regular ground service unless otherwise indicated. FedEx or UPS will deliver shipments up to 100 pounds (in states where this is consistent with FedEx and UPS regulations). FedEx or UPS shipments weighing over 30 pounds may be split into multiple cartons when appropriate. Due to size, weight or delivery requirements it may be necessary to ship your order via freight carriers, F.O.B. shipping point. Rocky Mountain Twist will select a freight carrier unless otherwise specified by the buyer. (all parcels are shipped F.O.B. Rocky Mountain Twist). For orders of $500.00 and higher freight will be paid.
Return of Merchandise
Returns are accepted for credit within 30 days of receipt of order and only when accompanied by a RMA number. RMA numbers can be obtained by contacting our customer service department. All return merchandise must be in original packaging an quantities. No special tools or discontinued items can be returned. All returns are subject to a 15% restocking fee. All return costs to be prepaid. Freight collect returns will not be accepted.
Rocky Mountain Twist reserves the right to refuse return of any item that is found unsuitable for resale due to use, mishandling, or other acts following receipt of the tools by the receiver.
Warranty and Limitations of Liability
Rocky Mountain Twist has attempted to provide current and accurate information herein; however, Seller makes no representations regarding the accuracy or completeness of the information and assumes no liability for any loss, damage or injury of any kind which may result from or arise out of the use of or reliance on the information by any person. Rocky Mountain Twist warrants its products shall be free from defects in material and workmanship under normal use and service when correctly installed and maintained. Normal wear and tear is not covered. This warranty shall terminate thirty (30) days after delivery of the products to the Buyer and shall not apply to products that have been subjected to misuse, abuse, neglect or improper storage, handling or maintenance.
Large Quantity Discounts and Blanket Orders
Rocky Mountain Twist can arrange customized discounts to suit the specific needs of your business. For large quantities and ongoing purchases, customized pricing and terms can be established. Please call (866) 433-4RMT.
NAS (National Aerospace Standard) Special Orders
Manufactured to NAS specification call outs: Type A, B, C, D, E, J and Extensions. These orders will be manufactured under standard lead times or agreed upon lead-times. Call in reference to ordering and NAS type drills.
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